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What People Say About Greenwich Health

Old Man Sitting

The care we received was wonderful. It gave us the opportunity to seek for medical attention when needed.

Happy Family

Absolutely amazing service. The entire team at the UTC was wonderful to my family.

Greenwich Health UTC Survey

Thank you for using Greenwich Health Urgent Treatment Centre Service today.  


This survey has been created to gather feedback to help us improve and develop services. We would appreciate if you could complete this short questionnaire in relation to your visit.

Greenwich Health Practice UTC Survey

Before going to the A&E / Urgent Treatment centre department, where did you go to, or contact, for help with your condition? (check ALL that apply)
Did you use the self-check in screen when you arrived?
If Yes, were you given enough privacy?
If you checked in at Reception, were you given enough privacy when discussing your condition with the receptionist?
When you first arrived in the department, how long did you wait until you were assessed and then directed to the Urgent Care Department?
Did you have confidence and trust in the doctors and nurses examining and treating you?
Did a member of staff tell you about what symptoms to watch for regarding your illness or treatment after you went home?
How would you rate your experience of your appointment today at the Urgent Treatment Centre?

Thanks for submitting! We greatly appreciate your feedback.


We value patient feedback to tell us what we are doing right and what we can
improve. The information you provide is anonymous and we will not be able to reply to you. If you feel that your experience requires a formal complaint be made, please ask a member of staff for a copy of our complaint's procedure.

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