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What People Say About Greenwich Health

Young Woman with Black Hair

Received an appointment on the same day! Excellent service!!

Old Man Sitting

Welcoming and customer service is perfect and reception area quiet and clean. No long wait before seeing the doctor. It gave us the opportunity to seek for medical attention when needed.

Happy Family

Absolutely amazing service. I will be recommending to all of my family and friends.

Greenwich Health UTC Staff Survey

We want to ensure our Urgent Care Centre is a safe, supportive, and effective place to work. Your feedback helps us understand what we do well and where we can improve. All responses are anonymous and confidential.

Greenwich Health UTC Staff Survey

What is your role in the Urgent Care Centre? Required
How long have you worked in this Urgent Care Centre? Required

Please rate each statement on a scale of 1 (Poor) to 5 (Excellent).

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Key: 1 = Poor 2 = Fair 3 = Good 4 = Very Good 5 = Excellent

I feel supported by my colleagues and managers.
I have the training and resources I need to do my job safely and effectively.
Communication within the team is clear and effective.
I feel respected and valued in my role.
I am involved in decisions that affect my work and patient care.
I feel confident raising concerns or reporting incidents without fear of negative consequences.
The Urgent Care Centre environment supports staff wellbeing (e.g. rest areas, workload balance, emotional support).
Overall, how would you rate your experience working in this Urgent Care Centre?
Do you feel patients receive safe and effective care in this centre?
Do you feel the centre has adequate staffing levels to meet patient demand?

Thank you for taking the time to complete this survey. If at any time you would like to discuss any feedback you have, please arrange this with your line Manager.

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