Medical Secretary

A friendly, busy practice with an ethos of providing effective, high-quality healthcare to its 7,700 patients in a caring, supportive, and helpful manner, Blackheath Standard Surgery is situated in a pleasant area of Blackheath, South East London, and forms part of the Blackheath and Charlton Primary Care Network.

The practice is led by two GP Partners and supported by a multidisciplinary team, including three Salaried GPs, Practice Nurses, a Nurse Associate, Healthcare Assistants, a Clinical Pharmacist, Physiotherapists, Mental Health Practitioners, and Social Prescribers. An experienced reception and administrative team provides additional support.

The practice is seeking a dedicated and detail-oriented Medical Secretary to provide a wide range of secretarial and administrative support to the multidisciplinary team. The role requires excellent organisational skills, a strong understanding of office procedures, and the ability to communicate effectively with both patients and healthcare professionals. This is a part-time position, working 20 hours per week over four days. Working days may vary depending on the needs of the practice during periods of sickness and leave, so flexibility is essential.

Key Responsibilities:
· Typing letters, reports, and other documentation (experience with Lexacom digital dictation system is beneficial)
· Processing hospital/community patient referrals via the Electronic Referral System (ERS) and maintaining an accurate referrals database
· Handling requests for information, including SARs, insurance/solicitors letters, and DVLA forms
· Managing all incoming emails to the practice’s main email account
· Scanning and attaching patient-related documentation to healthcare records
· Managing administrative queries and recording minutes of meetings
· Participating in audits as directed by the Practice Manager

This is an excellent opportunity to join a welcoming and supportive practice team. Candidates who are passionate about healthcare and committed to providing exceptional service are encouraged to apply. Further information is available on the NHS Jobs website via the link above.

Closing date for applications: Friday 5th December 2025